Social

Quality Management Guideline

As Dongbu Corporation is a “socially responsible premium company” that seeks to win the admiration of clients and provide profits and satisfaction to shareholders, to make ourselves a wholly sustainable construction company representing Korea, we practice quality management as follows

  • Practice quality management complying with basic norms and principles.
  • Ensure profitability through substantialization of risk management.
  • Minimize loss through strict quality management.
  • Strengthen work capabilities and achieve best quality.
2023.03.22
CEO of Dongbu Corporation
CEO of Dongbu Corporation

Objectives of Quality Management

  • Zero Penalty Points for Inadequacies

Efficient Quality Management

Detailed construction management complying with basic norms and principles
01
Establishment of Efficient Working System
  • Establishment of efficient work criteria and continuous improvement
  • Substantialization of information sharing process operation
  • Activation of environmental communication
02
Ensuring Basic Capabilities and Strengthening Professional Capabilities
  • Providing continuous education to all employees
  • Activating professional education course for quality mangers
  • Strengthening supporting capabilities of persons in charge of headquarters
03
Complying with Construction Quality Rules
  • Substantialization of supporting inspections of headquarters
  • Efficient self-inspections of sites
  • Complying with operation criteria of revised quality management protocol

Quality Management System

Quality Management System

Client-based Value Creation

We listen to and reflect the opinions of clients to realize the satisfaction of clients.
  • Operating S4C (Satisfaction for Customer) system

Continuous Quality Improvement

We continue to improve quality through innovation activities.
  • Progress of various innovation activities for improvement of
    product and work.

Co-existing Cooperation Relationship

We discover and support excellent partners to strengthen
quality competitiveness.
  • Guiding partners through technologies and operating incentive
    system for excellent partners

Certification Status of Quality Management System

In order to arrange the best quality system complying with client’s requirements,
and to establish a general quality assuring system, Dongbu Corporation obtained ISO 9001 standard in 1994 and has maintained it so far.

Certification Status of Quality Management System
KS Q ISO 9001 : 2015
Organization of certification
  • TUV NORD KOREA Ltd
Date of certification issue
  • 2022.06.12
Expiry date of certification
  • 2025.06.11
Range of certification
  • Civil engineering, constructions of buildings, houses,
    plants (including chemical, power, environmental, industrial plants),
    and firefighting facilities, electrical works, design and development
    of telecommunication constructions, project management,
    purchases, constructions, operations, and services

Response to Quality Issue

In order to create client-based values through continuous quality improvement, Dongbu Corporation is putting in place and
practicing countermeasures to address various quality issues.

Response to Quality Issue
  • Response to Quality Issue
  • Response to Quality Issue
  • Response to Quality Issue
  • Quality issues : PQ penalty points
    Revision of penalty point criteria applying to PQ, and reinforcement of penalty point criteria : Adding up penalty points and application of reduced criteria (implemented ’23.01.01) - Constant sharing of inspection matters and responses to external inspections are needed.
    Countermeasures
    Strengthening work capabilities and sense of belonging: Performance of winter collective education and workshops of each area
    Supporting inspections of construction sites at least one time and support for subject sites of external inspections ※ Achieved zero fatal accidents and enhanced ratio of zero-penalty-point sites 
  • Quality issues : Quality regulations
    Application of standard concrete specification to quality test criteria (Implemented ’22.12.01) : Schedule of a revision of quality management guidelines for constructions (’23.03) - Revision of criteria for quality management protocol (Applied to orders and approved constructions after ’21.04.03.)
    Countermeasures
    Rapid sharing of issues between relevant departments
    Identification in support inspections of sites and reflection in working budget
    Education support for quick settlement:  Performance of winter collective education and workshops by areas
  • Quality issues : Quality workforce
    Increase in new construction sites : 2 penalty points when quality manager holds multiple jobs (Constructor and supervisor) - Training, ensuring, and maintenance of excellent quality manager are needed.
    Countermeasures
    Job conversion to quality manager and addition of external workers
    Ensuring persons entitled to appointment by making technical workers take course about legal quality education
    Education and support for quality manager and conversion of civil engineering ↔ construction